Overview
Introduction
At Muskoka Lighting Company, your satisfaction is our top priority. We are committed to providing high-quality products and excellent customer service.
Items purchased from Muskoka Lighting Company’s on-site stock may be returned within 7 days with the original receipt and packaging.
Returned Stock Items will only be accepted so long as the fixture has not been installed.
Special Order and Sale items are final sale.
Restocking fees may apply in some cases. Returns may be declined at our discretion.
After 7 days, any returns/exchanges are for store credit only.
Please contact Muskoka Lighting Company directly to discuss returns and exchanges.
Eligibility for Returns
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- Time Frame: Returns must be within 7 days of the purchase date.
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- Condition: Items must be in their original packaging with all tags and labels attached and any fixtures must not have been installed.
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- Proof of Purchase: A receipt of purchase is required.
Damaged or Defective Items
If your items is damaged or defective, please contact us immediately by email or phone. Provide details and photos of the damage or defect.
Contact Us
If you have any questions or need assistance with your return, please contact us. We are here to help!
Thank you for shopping with Muskoka Lighting Company. We value your business and are committed to ensuring your complete satisfaction.